iCode Systems Ltd ( “icode”, “we”, or “us” ) is committed to protecting and respecting your privacy.
The policy explains how we use any personal information you provide to us through our websites, apps, or via phone or email. Please read it carefully. We may change this policy from time to time so please do return to keep updated. Any changes will be posted on this page
For the purposes of data protection law, the controller is iCode Systems Ltd of 71, The Hundred, Romsey, SO51 8BZ
Information we may collect from you
We may collect and process the following information about you:
Information you provide to us
You may provide us information in several ways, including filling in forms on our websites, or by corresponding with us via phone, email or live chat. This includes information you provide when registering for an account, purchasing goods or services or requesting support or information on our products or services.
The information you provide may include your name, address, email address, phone number, financial information and other information that enable us to provide our services to you.
Information we collect about you
When you use our websites or apps we automatically collect information including your IP address, information about your visit, what information you look at and how you use our services.
Information from other sources.
We may receive information about you from other sources such as analytics providers and search engines.
How we use your personal information
We use your personal information for the following purposes:
– Providing our goods and services to you as requested
– Service improvement and account management
– Ensuring our content is presented appropriately
– Administration of our websites and apps, such as testing, analysis, and troubleshooting
– Managing and operating your account with us
– Ensuring we keep our services secure
Legal basis for processing
We only collect and process data as needed. Our legal basis for processing your data as described above will be one of the following
In order for us to deliver the goods and services requested it is necessary for us to process your personal information
Where you have explicitly agreed to allow us to process your personal data ( such as when you create an account with us ). You can withdraw your consent at any time by amending your Account preferences, or requesting the account is removed
It may be necessary for us to process your data in order to comply with a Legal obligation
It may be in our legitimate business interests to process your data to operate, maintain or improve our services ( for example, using web site analytics information ).
Sharing your personal information
We may share your personal information with third parties in the following circumstances
In order to supply a good or service you have ordered we may need to provide your data to the suppliers, in order for them to supply a services or deliver goods
Our service providers
We may provide your details to our business partners, suppliers and subcontractors who provide services to us, or where this is needed in order to provide services or goods you have requested.
Analytics and Search Engine providers
We may provide information about your visit to analytics and search engine provider in order to improve and monitor our websites and services. This data is typically anonymous
Storing your personal information
We may transfer, store or process you information outside of the European Economic Area (“EEA”) . Laws in other countries may not provide the same level of legal protection for your personal information
By submitting your personal information you consent to us transferring, storing or processing your information outside the EEA. Where we use providers outside the EEA we use approved data transfer mechanisms to ensure your information is adequately safeguarded
We keep your information for as long as is required for the purposes for which it is processed. We may have legal obligation to store your data beyond this period.
Data protection law gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can access, update and delete your uSwitch account information by logging into your uSwitch account. If you cannot fulfil your request using these tools, please email firstname.lastname@example.org or contact us using the address below.
We will handle your request in accordance with the law. This means there may be legal reasons why we cannot fulfil all requests.
Post: Data Protection Manger, iCode Systems Ltd, Unit 5, Grange Farm Business Park, Sandy Lane, Southampton SO32 2HD
We hope that we will be able to resolve any questions or concerns you have. However, you may at any time raise your concern with the UK Information Commissioner at:
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Last updated on 16 May 2018